Privacy And Security Policy

Your privacy is important to us.

The privacy and security policy explains how we collect, share, use and protect your personal information and financial transactions when you visit or use our bank website or Internet Banking website (will be called hereunder "website") offered by Egyptian Gulf Bank S.A.E. (will be called hereunder "EGBANK"). Trust between our customers and EGBANK is a top priority. We may however be required to disclose your personal information to Government , Judicial bodies or our regulators to whom the Bank is under an obligation to make disclosures under the requirements of any applicable law binding on the Bank or any of its branches, when the situation so demands.

Trademarks, Copyright

Users are prohibited from using EGBANK trademarks, logos and symbols displayed on this website without EGBANK prior written consent. Users are prohibited from using the materials displayed on this website without EGBANK written permission. The materials on this website are protected by copyright and no part of such materials may be modified, reproduced, stored in a retrieval system, transmitted (in any form or by any means), copied, distributed, used for creating derivative works or used in any other way for commercial or public purposes without EGBANK prior written consent.

may use personal Information:

  • to respond to your inquiries and fulfil your requests.
  • to inform you about important information regarding the our website, products or services for which you apply or may be interested in applying for, or in which you are already enrolled, changes to terms, conditions, and policies and/or other administrative information.
  • to deliver marketing communications that we believe may be of interest to you, including, ads or offers tailored to you
  • to personalize your experience on the website.
  • to verify your identity and/or location in order to allow access to your accounts, conduct online transactions and to maintain measures aimed at preventing fraud and protecting the security of account and Personal Information.
  • to allow you to participate in surveys and other forms of market research, sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain additional information about how personal information is used and shared.
  • for business purposes, including data analysis, audits, developing and improving products and services, enhancing the website, identifying usage trends and determining the effectiveness of promotional campaigns.
  • for risk control, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements.
  • to allow you to utilize features within our website by granting us access to information from your device such as contact lists, or geo-location when you request certain services.

We Collect and Use Other Information:

We and our third-party service providers may collect and use other Information in a variety of ways, including:

  • Browser or Device:

    Certain information is collected by most browsers and/or through your device, such as your Media Access Control (MAC) address, device type, screen resolution, operating system version and internet browser type and version. We use this information to ensure website function properly, for fraud detection and prevention, and security purposes.

  • Use of "browser cookie":

    Cookies is a small piece of data sent from a website and stored in the user's web browser while the user is browsing, cookies were designed to be a reliable mechanism for websites to remember connection information between users browser and our websites.
    Users can set browser to disable persistent cookies and/or session cookies but if you disable session cookies, users may not be able to log onto EGBANK websites.

  • IP Address:

    Your IP Address is a numeric or hexadecimal number that is automatically assigned to the device that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the website, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the internet and is done automatically by many web sites.


EGBANK is maintaining strict security policies to preventing unauthorized access to your data. We use leading technologies such as (but not limited to) 256 bit version data encryption, firewalls, intrusion prevention systems, authentication servers, allows you to use soft or hard tokens and many other measures to protect the safety of your data and to provide secure access to your account personal and financial information.

Due to Internet nature regrettably, data transmission over the Internet can’t be guaranteed as totally secure. If your browser is appropriately configured it should inform you whether the information you are sending will be secure (generally by displaying an icon such as a padlock) ( The combination of a secure browser at your end and our security measures provide you with the best security currently available.

If we no longer need your information, we will destroy or de-identify it in accordance Egyptian laws and regulations